New York Museum of Modern Art Cuts Visitor Costs
Published November 14th, 2008
Surround Technologies has announced that The Museum of Modern Art (MoMA) in New York City has utilized its development tool, Accelerator for Visual LANSA, to create an internally managed Ticket Sales and Management application, now in use on its website, www.MoMA.org.
Previously, visitors booking tickets on-line to the famed MoMA were, like with so many outsourced ticketing operations, paying oppressive Service Charge fees, up to $10 per ticket. Since part of the Museum’s charter is to make Art more accessible, the IT Team looked to eliminate these fees that neither served their customers nor the Museum. The challenge of developing the internal ticketing system was magnified by an impending deadline before a long-term contract renewal with the outsourced vendor was due.
“We were able to complete this project in a quarter of the time because we were using Accelerator . . . I would definitely recommend it to others,” offers Ramakrishna “Sudhi” Sudheendra, Project Manager for Application Development at MoMA, explaining how they accomplished the aggressive goal on their IBM System i running LANSA.
“The major ticket vendors are adding a major cost burden to any organization using them,” Lee Paul, CEO of Surround Technologies, adds, “We showed MoMA that a back-end application replacement with full functionality was not as big an undertaking as they expected, all because of the speed and simplicity of our tools. And because of it, the museum is delivering superior value to their visitors.”
About Surround Technologies
Surround Technologies develops highly usable software tools that accelerate custom application development for IBM System i, Windows, .NET, Unix and Linux Platforms. With offices in New Jersey and Florida, Surround provides software products and professional services that help enterprises produce advanced agile software. Surround Technologies’ Envision products appeal to companies large and small, and are in use modernizing applications at companies like Gannett, Verizon, & GE. More information at www.SurroundTech.com.
